Today’s employees are educated, skilled and have been raised to think for themselves. They use their initiative to find the information needed to solve problems. Is your leadership approach building on these skills or killing them and the passion your workforce has towards their job?
Dr Miriam Kragness, an industrial and organizational psychologist broke new ground with her research into organizational leadership by redefining leadership as an act, not a role. When you see someone as a leader it is because they are performing an act of leadership. Wouldn’t you like everyone in your organization to perform acts of leadership? What would it mean to your organization if all employees spoke up when they saw something that would improve customer satisfaction, reduce costs, increase productivity or increase their own engagement and commitment?
It will only happen when the people in leadership roles understand the power of everyone being able to perform acts of leadership. And when a workplace culture of high trust, respect and personal accountability exists.